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FAQ

Questions, Answered

Everything about the free plan, privacy, offline use and payments. Still stuck? Contact us.

On-Device LibraryPDFs aren’t stored on our servers
Works OfflineReading, OCR and tools once installed
English & Hindi OCRSearchable scans, on your device
Free to StartPlus ₹99 · Pro ₹199 a month

Using CloudFolio

Is CloudFolio really free?

Yes. Reading, annotating, the library, scanning and basic tools are free forever, with no ads inside documents. Paid plans add unlimited OCR and tools (Plus, ₹99/month) and AI study features (Pro, ₹199/month).

Where are my files stored?

Your library is stored on your device, and CloudFolio does not store PDF files on its servers. If you ask the AI assistant to analyze selected pages, those pages are sent to the AI provider for that request, only after you agree.

Does it work offline?

Yes. Once installed, opening, reading, annotating, scanning, OCR and every PDF tool work without an internet connection. You only need a connection for your account, payments and AI.

Which devices are supported?

CloudFolio is a web app for modern browsers. On supported browsers, you can add it to your home screen or desktop from the browser menu.

Plans & Billing

How do I pay?

Pay with any UPI app — PhonePe, Google Pay, Paytm, BHIM or your bank app. Cards and netbanking are coming soon. Yearly plans save more than two months.

How does UPI payment work?

Choose a plan, scan the QR code with any UPI app and pay. Enter the transaction ID (UTR) in CloudFolio and your plan is activated once we confirm it — usually within a few hours.

Can I cancel anytime?

Yes. Your plan stays active until the end of the period you paid for, and your local library is always yours, on any plan.

What happens if I stop paying?

You return to the Free plan. Your documents, notes and annotations stay on your device — nothing is locked away.

What is your refund policy?

If CloudFolio isn’t right for you, ask for a refund within 7 days of your first purchase. See the refund policy for details.

Colleges & Companies

Is there a plan for colleges and companies?

Business is ₹399 per user per month with central billing, GST invoices and team admin. Contact us for institute pricing and pilots.

Do you provide GST invoices?

Yes for Business plans. Contact support with your GSTIN after purchase.

Do you offer student discounts?

Plus at ₹99/month is priced so every student can afford it without ID checks. Colleges can contact us for campus-wide Business licences.

Take a Look

See CloudFolio in Action

Real screens from the app — on phone and computer.

Your Library, On Your Device

Every PDF, scan and note in one place — organised in collections, starred and searchable, without uploading anything.

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Your Library, On Your Device

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No credit card needed.

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